Business Process Outsourcing
Business process outsourcing is a primary subset of outsourcing that involves the contracting of the operations and responsibilities of specific business functions (or processes) to a third-party service provider. BPO is typically categorized into back office outsourcing - which includes internal business functions such as human resources or finance and accounting, and front office outsourcing - which includes customer-related services such as contact center services.
The BPO will assist a company to increase its flexibility in resource management and reduced response times. The company will be able focus on its core competencies as its key personnel will released from performing non-core or administrative processes and can invest more time and energy in building the firm’s core businesses.
e-business provides high quality, value-added voice and transaction-based services to reputed companies worldwide. Our team of experts provides strategy, solutions, and services to solve complex business issues and achieve results. By aligning Business Process Outsourcing services along with in-depth industry specific knowledge, we provide business focused solutions tailored to your strategic goals. Our BPO services deliver measurable business value to customers and enable them to:
- Concentrate on their core business activities
- Cut down the operational cost
- Improves levels of efficiency in deliverables
- Increased returns on investment
We provide the following services to our customers
- Customer Support Services
- Technical Support Services
- Telemarketing Services
- Employee IT Help-desk Services
- Data Entry Services / Data Processing Services
- Data Conversion Services
- Internet / Online / Web Research